Opening Hours

At peak times you may be offered an appointment with the GP+ service based at Riverside Clinic in Ipswich or at Barrack Lane Medical Centre during Out Of Hours (After 18:30 & on Weekends). This service is available to registered patients in the evening and at weekends and is an extension of the usual service provided to you by Barrack Lane Medical Centre. 

We will arrange for you to be seen by a clinician who has access, with your, consent, to your medical records and who will keep your usual GP fully informed of any diagnosis and treatment provided. The Riverside Clinic is located at 2 Landseer Road, Ipswich, Suffolk, IP3 0AZ.

Please note: The Riverside Clinic and the GP+ Clinics at Barrack Lane are NOT a walk-in Centre and GP+ appointments can only be arranged via the practice or the 111 (Out of Hours) service.

Once a month all GP practices in Suffolk close down for an afternoon for staff training and education. This means we will not be able to offer any appointments during this time at the surgery but the doors will be open for general admin and prescription queries. The training is essential to allow our clinicians and staff to give the best care possible to all of our patients and have the most up-to-date training.

During the shutdown, Out of Hours services will cover the general practice to enable patients to continue to receive care. If you are in need of urgent medical assistance during the shutdown, please dial 111. If you have a life threatening medical emergency, please dial 999. Please see below the dates for the planned training and education afternoons

For urgent advice after the surgery has closed, during the night and at weekends please telephone the Out of Hours Service on 111.

The doctor will be able to give telephone advice and, if appropriate, offer consultation at the Emergency Centre. Should the doctor feel it necessary, a home visit will be arranged.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Please note that these days may be subject to change due to unforseen circumstances and annual leave.