Complaints Guidance

Barrack Lane Medical Centre offers a simple procedure for patients or persons acting on their behalf that wish to make comments, suggestions or to complain about the services we provide.

We aim to provide the highest possible standard of service at all times and will deal promptly with any problem that may occur. 

Please use the link below to download our complaints guidance leaflet which explains in more detail what to do if you have a complaint about the service we provide for you.

Download Here: Complaints Guidance Leaflet